FAQ

FREQUENTLY ASKED QUESTIONS

How do Sky Inside products work?
Sky Inside digital windows and sky ceilings use advanced LED technology to produce a range a stunning visual imagery. Perfect for brightening dark or dull spaces, these windows reproduce the realistic effect of looking through a window. Most importantly, thanks to biophilic design and human-centric lighting, they have a range of health and wellbeing benefits and are proven to reduce feelings of stress and anxiety.
Where can I use Sky Inside products?
You can create a stunning digital display in a variety of different environments or settings, including office buildings, care facilities and residential properties. Popular with hospitals, these windows and skylights can help relieve stress symptoms in patients, and even assist with recovery.
What is the installation process?
Sky Inside products have been carefully designed with easy installation in mind. They can be fitted to a variety of surfaces easily and quickly.
Can I choose a bespoke design?
Yes, our eye-catching windows can be fully customised with your choice of size, casement, and unique digital image. You can even display company information, directions, or a family photograph.
What is the warranty on your products?
Feature ceilings have a 5-year warranty, while Living Skies™ and windows have a minimum 3-year warranty.
Can I use a standard TV mount on my feature ceiling?
No, we don’t recommend using a standard TV mount for your sky ceiling or virtual skylight. A standard mount is insufficient for a downward facing screen and using one for this purpose can cause catastrophic failure, damage and injury.
Where can I see your products?
If you want to see the stunning visual imagery displayed by our products for yourself, simply get in touch with us and we may be able to find an area local to you where our products have already been installed. Alternatively, you can see our professional installation videos and read our client testimonials online.
Can I display my own photos or video content?
Yes, you can display the photos and video content of your choosing. Videos or pictures will need to be checked to make sure the quality is on par with our display capabilities, but if the quality is high, we can program your digital screen at no extra cost.
Can I change the image displayed on my digital window?
Unfortunately, you can’t change the display on feature ceilings once they’re installed but Living Skies™ or windows can include new scenes at an additional cost with a new license.
Do I have to pay VAT?
No - as our products are classified as medical equipment there is no vat to pay as long as we receive the exemption letter from yourselves for the goods.
Can you see any reflections
No - Unlike our competitors our products are non-reflective to meet patient dignity requirements